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Terms of Service

Terms
Terms of Service

These terms set out how you use our website and the Daimonia App product: how accounts are opened, what the service is, what you may not do, who may use your material and our output, and who bears what if something goes wrong. Where a written contract with you says otherwise, the contract prevails.

Last updated: September 9, 2026 · Version 2026-09-09

1. Scope

These terms are the agreement between you and Hangzhou Daimonia Intelligent Technology Co., Ltd. (“we”) for your use of:

  • The websites: daimonia.ai and daimonia.cn
  • Daimonia App, the product portal: app.daimonia.cn, and app.daimonia.ai for the international side

By browsing the website you accept the parts of these terms that concern the website. Before signing in to Daimonia App you are asked to confirm these terms and the Privacy Policy on the sign-in page. If you use Daimonia App on behalf of a company or organization, you confirm that you are authorized to accept these terms for it, and “you” also means that organization.

If you and we have a separate written contract or order, it governs commercial matters such as scope, fees, and term; these terms apply to anything the contract does not cover.

2. Accounts and sign-in

  • In the first phase Daimonia App is provisioned by us: we open accounts for partner clients, each bound to a phone number and signed in with an SMS code.
  • An account belongs to your organization. The organization’s owner and administrators can add or remove members and set each member’s access to each brand.
  • Keep your sign-in phone number and codes safe. Actions taken through your account count as yours; if you find someone else using it, contact us at once.
  • Account information must be accurate. We may suspend or end access for accounts that breach these terms or have long been unused.

3. The service

Daimonia App is an AI-native marketing platform built for agents, in which each brand has its own space, a Brandspace. The first module is AI Mindshare monitoring: based on the questions and regions you configure, we continuously collect how AI platforms answer about your brand and report visibility, citation, and accuracy rates together with analysis.

  • The product is under continuous development. Modules marked “Coming Soon” or “opens with the service” are not yet available; the label is not a promise of a launch date or a feature shape.
  • Modules open according to your contract; modules not opened cannot be used.
  • We make reasonable efforts to keep the service available, but maintenance, upgrades, changes at third-party platforms, or events beyond our control may cause interruptions. We give notice of planned maintenance.

4. Acceptable use

When using the website or Daimonia App you must not:

  • Scrape or copy the website or Daimonia App by automated means, or reverse engineer the platform;
  • Bypass sign-in, authorization, rate limiting, or other security measures, or access data that does not belong to your organization;
  • Upload material that is unlawful, infringing, or contains malicious code;
  • Impersonate another person or organization, or act for an organization without authority;
  • Resell or rent the platform or reports to third parties, or publish reports as if they were an independent third-party assessment;
  • Interfere with the normal operation of the service or place unreasonable load on our infrastructure.

5. Your material and our output

Material you provide. You warrant that you are entitled to provide the brand material you configure or upload in Daimonia App and that it does not infringe third-party rights. You keep all rights you already have in it. To provide the service, you grant us permission to store, process, analyze, and display it to the extent necessary.

Improvement and development. You additionally grant us permission to use that material, and the records generated by your use of Daimonia App, to maintain, improve, and develop our services, including training and tuning our own models, algorithms, and metric systems. This permission is non-exclusive and sublicensable to the providers that serve us, for those purposes only. We do not give your brand data in its original form, or content identifiable to you, to other clients or to any third party for that party’s own purposes, and models and output derived from it may not be used to disclose your confidential information to a third party. Where the material contains personal information, it is handled as described in the Privacy Policy. Where your organization has a separate written agreement with us, that agreement prevails.

Our output. Reports, indices, analysis, and recommendations are the deliverables of the service. You may use them in running your business, including internal reporting and external communication. Without our written consent you may not resell them or publish them as an independent assessment.

Confidentiality and showcase. We do not publish your brand data or list you as a client case without your consent.

Copies of data. You may ask us at any time for a copy of your organization’s data held in Daimonia App. Handling after the service ends is described in the Privacy Policy.

6. Intellectual property

The website and the Daimonia App platform themselves, including the software, interface, methodology, metric system (such as the AMI index), copy, trademarks, and marks, belong to us or are used under license. You receive no rights beyond the use expressly granted in these terms.

7. About AI data

Daimonia App readings come from collecting and analyzing the public answers of third-party AI platforms. Please note:

  • Each platform generates its own answers, which change with model versions, time, and phrasing; we do not control their content;
  • Collection depends on conditions such as platform rate limits, redesigns, and regional differences; some periods may be incomplete, and reports say so;
  • A report reflects the state at the time of collection. It is an aid to judgment, not a guarantee of any business outcome.

8. Fees and commercial terms

The scope, fees, payment, and term of Daimonia App are set by a written contract or order. The website is free to browse.

9. Confidentiality

Each party keeps the other’s non-public information confidential and does not disclose it to third parties without consent, except where the law requires disclosure. This obligation survives the end of the service.

10. Disclaimers and limitation of liability

The website and Daimonia App are provided “as is”. To the fullest extent the law allows:

  • We do not warrant that the service will be uninterrupted or error-free, or that report data will match your expectations;
  • We are not liable for indirect loss, lost profit, or loss of goodwill arising from use of or inability to use the service;
  • Our total liability to you does not exceed the fees you actually paid us for the relevant service in the 12 months before the dispute arose.

Nothing in this section limits liability that cannot be limited or excluded by law.

11. Termination

You may stop using the service at any time and ask us to close your account. If you seriously breach these terms, we may suspend or end your access. After termination, your material is deleted or anonymized under the Privacy Policy; sections 5, 6, 9, and 10 survive termination.

12. Changes to these terms

We update the version and date on this page when these terms change. For material changes we give 15 days’ notice through the Daimonia App sign-in page or the contact details you provided; continuing to use the service after the change takes effect means you accept the new version. If you do not accept it, stop using the service before the effective date and contact us.

13. Governing law and disputes

These terms are governed by the laws of the People’s Republic of China (for the purpose of these terms, excluding the laws of the Hong Kong and Macao Special Administrative Regions and Taiwan). Disputes are first addressed through friendly negotiation; failing that, they are submitted to the competent people’s court in Hangzhou.

14. Contact

Email: [email protected]
Company: Hangzhou Daimonia Intelligent Technology Co., Ltd.

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