We collect only what the service needs: on the website, the inquiry you choose to send; in Daimonia App, the phone number you sign in with and your usage records. We keep that information confidential, under contract and under the law. This page says what we hold, where it lives, how long we keep it, when we will come back to ask for your consent, and how to exercise your rights.
Last updated: September 9, 2026 · Version 2026-09-09
Scope
This policy applies to the following websites and products operated by Hangzhou Daimonia Intelligent Technology Co., Ltd. (“we”):
- Websites: daimonia.ai (including the www and stg subdomains) and daimonia.cn
- Daimonia App, the product portal: app.daimonia.cn, and app.daimonia.ai for the international side
Below, “the website” means the first two and “Daimonia App” means the portal. By submitting a form on the website or signing in to Daimonia App, you confirm that you have read this policy. Use of Daimonia App is also governed by the Terms of Service; the full list of cookies is in the Cookie Policy.
What we collect
Grouped by what you are doing.
Browsing the website
The website is a static site. Browsing it does not require any personal information.
We use web analytics to understand which pages get read, where visits come from, and where people drop off. It records page addresses, referring addresses, browser and device type, screen size, language, and approximate location derived from your IP (country, region, and city level). Recognizing the same visitor does not use a cookie; it relies on an identifier computed from your IP, browser characteristics, and similar signals, and we do not keep the raw IP address. On top of that we look at navigation paths and returning visits. Once you sign in to Daimonia App, your usage is tied to your account, described under “Usage records” below.
In future we may extend this to marketing-related processing, such as measuring how our advertising performs, showing ads again to people who have visited the website, or bringing in third-party advertising services. Before any of that starts, we update this policy to say what it is for; anything that needs a cookie gets its own category in the Cookie Policy and goes under your choice in the cookie notice; and where the law requires separate consent, we ask for it separately.
Where those statistics live follows the site: analytics for daimonia.cn and Daimonia App run on a service we host ourselves, with the data stored in mainland China and not leaving it; daimonia.ai serves an audience outside mainland China and uses an analytics service located outside it, with the data stored there. See “Where it is stored and for how long”.
Our hosting and content-delivery providers process network data such as IP addresses at the infrastructure level to keep the service secure; see “Third-party services”. The website uses only necessary and preference cookies, listed in the Cookie Policy.
Submitting an inquiry form
What you fill in: name, company or organization, contact details (phone / WeChat / email), industry, target market, project type, budget range, main goal, start time, preferred platforms, message.
What the system records for anti-spam and source analysis: browser User-Agent and the address of the page you submitted from; on daimonia.ai, also your IP country / region code (such as “CN”). Neither site stores the full IP address.
Signing in to and using Daimonia App
- Account information: phone number (your sign-in credential; in the first phase we provision accounts for partner clients), display name, organization and brands, member role.
- Sign-in records: the SMS verification code (valid for 10 minutes, stored only as a hash), sign-in sessions (IP address, browser User-Agent, creation and last-active times), and an audit log of actions such as sign-in and sign-out (including IP address).
- Captcha: to prevent SMS flooding, a captcha runs before a code is sent. The captcha component sends device and interaction signals to its provider to tell a person from a bot. It carries no identity information.
- Usage records: to diagnose faults, measure how features are used, and improve the product and service, we record how you use Daimonia App: which pages you open, which features you use, which errors you hit, and when. These records are tied to your account and stored in mainland China.
- Brand data: the brand material you or your organization configure or upload in Daimonia App, such as brand name, brand facts, source URLs, and the list of monitored questions. This is your organization’s business data and is usually not personal information; where it contains personal information, your organization, as the provider, is responsible for its lawfulness. The scope of use for this material, including improving and developing our services, is set out in section 5 of the Terms of Service.
Sensitive information and automated decisions
Today we do not collect sensitive personal information such as government ID numbers, financial account numbers, biometrics, or precise location; if the business later needs any of it, we will tell you and ask for your separate consent as the law requires. Today we also make no automated decisions about you; if we introduce automated decision-making or targeted recommendations, we will offer an option that is not based on your personal characteristics, or an easy way to refuse, as the law requires.
AI platform data is not about you
Daimonia App’s AI mindshare reports come from questions we put to AI platforms (such as Doubao, DeepSeek, and ChatGPT) and the public answers we collect. This collection runs on our own accounts and never involves your account, your conversations, or any personal information about you.
How we use it
| Purpose | Information involved | Legal basis |
|---|---|---|
| Replying to your inquiry and arranging follow-up | Form content | Your consent; steps prior to entering a contract |
| Providing Daimonia App: sign-in, authorization, reports | Account information, sign-in records, brand data | Performing the contract with you or your organization |
| Keeping the service secure: abuse prevention, rate limiting, auditing | Sign-in records, system records from forms | Legal obligation; our legitimate interest in service security |
| Understanding how the website and product are used, measuring how our marketing performs, and improving content and features | Website analytics, Daimonia App usage records | Our legitimate interest in improving and maintaining our own service; where targeted marketing is involved, your separate consent |
| Meeting legal requirements | As required | Legal obligation |
For users in the European Economic Area, the bases above correspond to consent, contract, legitimate interest, and legal obligation under Article 6 of the GDPR.
We do not sell your personal information. Processing beyond the table above, such as targeted marketing, giving your information to a third party for that party’s own purposes, or using it to train models, means we first update this policy to say what it is for and obtain your consent where the law requires it; none of it starts before then.
Where it is stored and for how long
| Information | Location | Retention |
|---|---|---|
| Inquiry forms (submitted on daimonia.ai) | Our hosting provider outside mainland China | Until you ask us to delete it |
| Inquiry forms (submitted on daimonia.cn) | Mainland China | Until you ask us to delete it |
| Website analytics | daimonia.cn and Daimonia App: mainland China; daimonia.ai: outside mainland China | No automatic deletion at present; you can ask us to delete records relating to you |
| Daimonia App account and brand data | Mainland China | For the duration of the service relationship; deleted or anonymized within 30 days after termination or account closure |
| Daimonia App usage records | Mainland China | For the duration of the service relationship; deleted or anonymized within 30 days after termination or account closure |
| SMS verification codes | Same as above | Expire after 10 minutes; the send record is kept for 24 hours for rate limiting |
| Sign-in sessions | Same as above | Up to 90 days, expiring after 30 days of inactivity; revoked immediately on sign-out |
| Security audit log | Same as above | At least 6 months from the date of the record (required by China’s Cybersecurity Law) |
If a form fails to reach the database, the system pushes its content to our internal collaboration tool so it can be entered by hand; it is then kept and deleted under the same rules.
Where data lives. Forms submitted on daimonia.ai, together with that site’s analytics data, are stored outside mainland China. Forms submitted on daimonia.cn, the analytics data for that site and for Daimonia App, and all Daimonia App account data, usage records, and brand data are stored in mainland China and do not leave the country.
Third-party services
To run the website and Daimonia App we use the following categories of service providers. They process data on our instructions, access, process, or store it only as needed to perform their role for us, and are bound by contractual confidentiality and their own privacy policies:
| Category | Use |
|---|---|
| Hosting and content delivery | Servers for the website and Daimonia App, static asset delivery, the form database |
| Cloud infrastructure | Databases and compute for Daimonia App |
| Communications and verification | SMS delivery of verification codes, captcha before sign-in |
| Web analytics | Analytics for daimonia.ai (analytics for daimonia.cn and Daimonia App runs on a service we host ourselves, with no third party involved) |
| Internal collaboration | Lead notifications and incident alerts |
We have not integrated any advertising or cross-site tracking service so far. If we do, we update this table and the Cookie Policy first, and obtain your consent where the law requires it.
Cookies
The cookies used by the website and Daimonia App, what each is for, how long it lasts, and how you can choose are described in the Cookie Policy.
Your rights
At any time you may:
- Access and obtain a copy of your personal information
- Correct or complete information that is inaccurate or incomplete
- Request deletion
- Withdraw consent (this does not affect processing that already took place)
- Close your Daimonia App account (through your organization’s administrator, or by contacting us directly)
- Request a copy of your organization’s data held in Daimonia App
Write to [email protected] and say which right you are exercising. We respond within 7 business days; to protect your information we may first verify your identity.
If you believe we have handled your information improperly, you may complain to the Cyberspace Administration authorities in China; users in the European Economic Area may also complain to their local data protection authority.
Security
We are under confidentiality obligations toward your information, both with our staff and with our service providers: we do not disclose it outside the purposes described in this policy, your own instructions, and what the law or a competent authority requires.
Technically: HTTPS everywhere; session tokens stored only as hashes and unreadable by scripts; phone numbers masked in logs; database accounts on least privilege; infrastructure credentials separated by account and rotated. If a breach of personal information occurs, we notify you and the authorities as the law requires.
Minors
The website and Daimonia App are intended for people aged 18 and over. We do not knowingly collect personal information from minors; if we learn we have, we delete it promptly.
Changes to this policy
When we make a material change, we update the version and date on this page. Daimonia App users see the new version on the sign-in page at their next sign-in and are asked to confirm it again.
Contact
Email: [email protected] (for personal-information matters, put “Personal information” in the subject)
Company: Hangzhou Daimonia Intelligent Technology Co., Ltd.